Account

Should I register an account to buy stuff?

Your Powerwerx account will provide you with additional features and conveniences, versus not having an account. The account will allow you to store multiple billing and shipping addresses, and you'll only need to enter this information once. The account will also store order history, showing previous orders you have placed using your Powerwerx account, as well as order status, so you can check to see if your order has been shipped. You'll easily be able to access tracking numbers for your packages. Also, shopping carts that you have started but not completed are stored with your account, so you can retrieve them later or from another device or browser.

Register a new account

What if I forget my account password, or need to change it?

If your memory fails you, you can reset your by visiting the Forgot Password page. After entering your email address, you will receive an email that contains instructions for changing your account password. Please keep in mind that no one, including employees of Powerwerx, can tell what your password is. Our software stores passwords using an advanced one-way encryption algorithm. This means that once your password has been created (or changed), it is stored in a format that cannot be decrypted. Therefore, if you ever forget your password, it will have to be changed.

Can I get a copy of my order invoice?

An invoice was emailed as a PDF attachment when your order shipped.

If you still require another copy of your invoice, please login to your account and view your order history. A copy of your invoice can be downloaded as a PDF.

You can also Contact Us to request that we email or fax you a copy of your invoice.